Hello! It's nice to meet you. What brings you here today?
[[I'm interested in hiring you]]
[[I just want to know a bit about you]] That's great! The first thing you should do is definitely drop me an email at timduschenes@gmail.com. I'm currently looking for freelance work.
<% story.showDelayed("What kind of thing"); %>Sure! What do you want to know?
[[How long have you been in New York?]]
[[What kind of work do you do?]]
[[What are some things that make you happy?]]
I've been in NYC for about six years now. It really sneaks up on you...
[[Do you enjoy living here?]]
I'm a designer! I do some mix of strategy, service design, codesign, and experience design
[[Can I see your resume?]]
[[What kind of things do people hire you for?]]
I do! It definitely has up and downsides. At its best, New York is a beautiful collision. At its worst, it can be selfish and uncaring.
<% story.showDelayed("Are you also a New Yorker?"); %>Are you also a New Yorker?
[[Yes, I am!]]
[[No, I'm not]]Great! Which borough are you in?
[[Manhattan]]
[[Queens]]
[[Brooklyn]]
[[Staten Island]]
[[The Bronx]]Well, I hope you can come and visit at some point soon. Let me know if you do!
<% story.showDelayed("In the meantime"); %>I don't know how you do it. I could never.
<% story.showDelayed("How do you like living here?"); %>You have alllll the best food. I always come up to Jackson Heights/Woodside/Corona to eat delicious things.
[[You seem to like food a lot]] Same! I'm in Park Slope.
<% story.showDelayed("How do you like living here?"); %>Honestly, I have only been to Staten Island a couple of times. I bike over the bridge from Jersey!
<% story.showDelayed("How do you like living here?"); %>Urgh I should go to the Bronx more. I don't know the borough very well but it seems like there's so much going on. If you have recs, please send them to timduschenes@gmail.com
<% story.showDelayed("How do you like living here?"); %>In the meantime, what else can I help you with?
[[Tell me more about yourself ->What are some things that make you happy?]]
[[What kind of work do you do?]]
[[Can I see your resume?]]Of course! Here's a <a href="Assets/221202_TimDuschenes_Resume.pdf" target="_blank">link</a>.
<% story.showDelayed("Was there a project"); %>Was there a project you had in mind that I could help you with?
[[Actually, there was something...->I'm interested in hiring you]]
[[No, I'm just browsing]]Not a problem at all. Is there anything else you want to chat about?
[[What are some things that make you happy?]]
[[What kind of work do you do?]]
[[How long have you been in New York?]] I love food, and I love cooking for people. I spend most of my time at home in my kitchen.
<% story.showDelayed("I also bike a lot"); %>I also bike a lot
[[What've you been cooking recently?]]
[[We should ride together!]]
I actually keep a running spreadsheet of the more interesting dishes. I'll turn it into a website eventually. Send me a message at timduschenes@gmail.com if you want a sneak preview or any recipes!
[[You seem to like food a lot]]
[[Do you make a lot of websites?]]I'm always down! Hit me up at timduschenes@gmail.com. I'm honestly not very fast, but love a scenic route with good food stops.
[[You seem to like food a lot]]
[[Nice. In the meantime, can I see your resume?->Can I see your resume?]]Yeah it's a big personal and professional interest
<% story.showDelayed("I can go all day without thinking about design"); %>I can go all day without thinking about design, but I'll still have to eat three times
[[Have you done any work in food?]]A little! I was a 2021-22 Forefront Fellow at the Urban Design Forum. I helped make some <a href="https://urbandesignforum.org/initiative/neighborhood-fare/new-markets-for-new-americans/" target="_blank">cool materials</a> for new immigrants into New York who want to start food businesses.
<% story.showDelayed("Was there a project"); %>How do you like living here?
[[I love it]]
[[It could be better]]Aw that's so nice to hear. I kind of get in the habit of talking down New York, but it's really such a beautiful place.
<% story.showDelayed("Is there anything else_1"); %>I agree. I've done a few projects working on improving city services, and it's work I really enjoy.
[[Can I see your resume?]]
[[What kind of work do you do?]] Is there anything else you want to know?
[[What are some things that make you happy?]]
[[What kind of work do you do?]] Usually, people hire me when they're working on a messy system (healthcare, government benefits, corporate data systems, etc.). I help them analyze and understand the system, and see how it affects the people and places around them.
<% story.showDelayed("Then I help them"); %>Then I help them be strategic about what to do in order to improve the system
[[Give me an example]]
[[Can I see your resume?]]
[[There's actually something you could maybe help me with...->I'm interested in hiring you]]
[[Fine, but what do you actually MAKE?]]
Lol I get this a lot
<% story.showDelayed("What I make"); %>I mostly make print, digital, and experiential stuff to help people understand things both tactically and emotionally. In a lot of projects, I make graphics like sytem maps and user experience journeys.
<% story.showDelayed("Usually this means"); %>Often the strategy work involves lots of communication and storytelling. It depends a lot what the client needs, but that could mean making presentations, websites, a book, or even facilitating a big event. Whatever is needed to help people tell the right story.
[[Like this website!]]
[[How did you get into this?]]
[[Can I see your resume?]] Sure. Some things I've worked on in the past few years:
<% story.showDelayed("Fed gov"); %>I've worked with the federal government to improve the experience of receiving benefits
<% story.showDelayed("Philly"); %>
I helped the City of Philadelphia understand and improve the experience of first-time tax-filers trying to access the Child Tax Credit
<% story.showDelayed("Medicare choice"); %>I helped a foundation understand why some people have a harder time choosing their Medicare coverage than others
<% story.showDelayed("Data ethics"); %>I helped a big consumer goods company understand the ethcial issues around their use of consumer data. Then I helped them identify the best safeguards for ensuring consumer trust, and helped them advocate successfully within the company.
[[Fine, but what do you actually MAKE?]]
[[Can I see your resume?]] Exactly!
<% story.showDelayed("About this website"); %>Tactically, this website just directs you to my email address (did I mention it's timduschenes@gmail.com?) but emotionally, it also helps you get to know me a bit.
[[How did you make this site?]]It's mostly built using Twine and Trialogue. Then just some CSS!
[[Do you make a lot of websites?]]I've made a few! I'm a self-taught code-writer, but I'm good at picking up new technical skills, and especially new software. I love websites as an art form (check out my <a href="https://www.are.na/tim-duschenes/websites-1524154573" target="_blank">are.na channel</a>!). Recently I made a <a href="https://timduschenes.github.io/Peppers/" target="_blank">pepper database</a> for a local farmer.
[[What other personal things have you been working on recently?]]
[[You seem to like food a lot]]
I made a giant book of Christmas carols for my family! It was a huge project. I'm also learning beginner Chinese. My big goal for this year is to produce some music.
[[What are some other things that make you happy?->What are some things that make you happy?]]What kind of thing do you need help with?
[[Strategy]]
[[Service design]]
[[Design research or codesign]]
[[Branding]]
[[Actually, I need help figuring that out]]Great. I can help with strategic planning, brand narratives and architecture, pitch decks, and a bunch of other stuff.
[[hrmm that doesn't sound quite right]]
[[That sounds right. I'll email you now!]]I've worked on services for city and federal governements, and processes for all scales of business, so I can probably help you.
[[hrmm that doesn't sound quite right]]
[[That sounds right. I'll email you now!]]Sounds good. I've done a fair bit of 'traditional' human-centered design research, but I much prefer working in more deeply engaged ways that give communities more agency and access to resources. I'm always happy to write research plans and conduct/facilitate research interviews or workshops.
[[hrmm that doesn't sound quite right]]
[[That sounds right. I'll email you now!]]That's totally fine, and I'd love to help you figure it out. Drop me an email at timduschenes@gmail.com
<% story.showDelayed("Was there anything else"); %>Honestly, I don't really do much 'pure' branding work. If you want to know how people think about your brand, and what your new strategic direction should be, I can help. But if you want a new logo or brand colours, let me put you in touch with a friend instead!
[[You spell 'colors' with a 'u'?]]
[[Oh yeah, I mean the brand strategy bit->Strategy]]
[[Sure, put me in touch]]
No worries. Do you want to ask about something else?
[[Sure->What kind of thing]]
[[No it's ok->Was there anything else]] Fantastic!
<% story.showDelayed("Was there anything else"); %>lol yes. I spent years 2-18 of my life in England, and 'colors' never looks right to me.
<% story.showDelayed("Don't worry"); %>Happy to! Just drop me an email at timduschenes@gmail.com and we can chat more.
<% story.showDelayed("Was there anything else"); %>Don't worry, I promise I won't make your organization sound English. And to answer the unspoken questions: yes I'm also an American citizen, so no I don't need visa sponsorship.
[[Hah! Tell me more about other kinds of work you do->What kind of thing]] Was there anything else you wanted to talk about?
[[Tell me more about yourself->I just want to know a bit about you]]
[[No, I'm all good]]Alright. Well, it was a pleasure meeting you!
[[You too]]Have a good rest of your day, and let's talk soon!
<% story.showDelayed("Thanks"); %>I did a degree in industrial design, but I was mostly interested in people and how they interact. I found early on that strategy and service design let me get more to the heart of the human side.
<% story.showDelayed("What I've done"); %>I spent a few years consulting at SYPartners, then worked for the Public Policy Lab, as well as being a fellow at the Urban Design Forum.
[[Can I see your resume?]]
[[What makes you happy outside of work?->What are some things that make you happy?]]Use the prompts below to chat with Tim
<% story.showDelayed("Start"); %>Thank you for taking some time to chat with Tim. Click <a href="https://www.timduschenes.com">here</a> to return to his website.